Merge Contacts
- Click
Duplicates to search the Group for duplicate Contacts as shown below.
![](/media/1987/image002.png)
- Select a Contact on the Possible Duplicates list to merge as shown below.
![](/media/1988/merge-contacts2.png)
During a merge, all associated information (e.g., business processes, history) from the duplicate will be integrated in the new contact.
- Select the check boxes containing Contact information to edit what is transferred, deselect the information you do not wish to transfer.
- Click
to transfer the Contact information and remove the duplicate as shown below.
![](/media/1990/image005.png)
- If the contact is not a duplicate, simply click on Mark as Non-Duplicate.