Merge Contacts
- Click
Duplicates to search the Group for duplicate Contacts as shown below.
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- Select a Contact on the Possible Duplicates list to merge as shown below.
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During a merge, all associated information (e.g., business processes, history) from the duplicate will be integrated in the new contact.
- Select the check boxes containing Contact information to edit what is transferred, deselect the information you do not wish to transfer.
- Click
to transfer the Contact information and remove the duplicate as shown below.
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- If the contact is not a duplicate, simply click on Mark as Non-Duplicate.